Terms of service

1. Parties and subject

The provider is [seller details — to be filled in after registration], owner of sagenourish.com. The customer is an individual who has accepted these terms.

These terms cover two distinct services, and the difference matters:

Membership: access to a personal nutrition plan, the weekly menu, the shopping list, the AI assistant and the related features of the personal cabinet.

Sourcing service: on the customer's instruction, the provider purchases food supplements from an overseas supplier and arranges delivery. The provider is not the seller of the goods — they are purchased for the customer and at their expense, and the customer is the recipient.

2. Membership

A membership runs for 30 calendar days from payment. Two levels are offered — Base and Premium; what each includes is listed on the pricing page and forms part of these terms.

There is no automatic renewal and no recurring charge. When the period ends, access to paid features stops and the customer's data is retained. Renewal is performed manually by the customer.

Premium includes a monthly supplement box, assembled automatically from the customer's personal plan within a goods cost of USD 500 per period. Plan items that do not fit within this limit are not included and may be purchased separately.

The 10% store discount applies to the Premium tier for the duration of the paid period.

3. Ordering goods

By placing an order, the customer instructs the provider to purchase the listed goods from a supplier and arrange delivery to the given address.

The price shown on a product card is final and covers the supplier's price for the goods, the provider's fee and shipping. The breakdown of these components is stated in the fiscal receipt.

Delivery takes 3 to 6 weeks from order confirmation. The timeline depends on the supplier and postal services and may change; the provider notifies the customer of material changes.

The goods are food supplements. They are not medicinal products, are not intended to treat, prevent or diagnose any condition, and do not replace a varied diet.

4. Refunds and cancellation

Membership. The customer may cancel within 14 days of payment. The unused whole days of the paid period are refunded.

If a monthly supplement box has already been purchased for the customer during the period, its goods cost is withheld from the refund as an expense actually incurred. The amount withheld is shown to the customer before cancellation is confirmed.

Goods. Until the goods have been purchased from the supplier, an order may be cancelled with a full refund. Afterwards, a refund is issued only in the event of non-delivery, damage in transit or a mismatch with what was ordered — the goods are bought individually on the customer's instruction.

Refund requests go to hello@sagenourish.com. They are handled within 10 calendar days.

5. Limitation of liability

The service does not provide medical care. Meal plans, recommendations and the AI assistant's answers are informational, are not a medical prescription and do not replace consulting a doctor.

The customer assesses for themselves whether recommendations suit their health, and must consult a professional if they have a medical condition, are pregnant or take medication.

6. Provider details

[seller details — to be filled in after registration]. Contact: hello@sagenourish.com.